Post-Installation Support for AV Systems from SHRITECH
An AV room only earns its budget while it works. SHRITECH is an audio-visual systems integrator with 25 or more in-house certified engineers, and its own engineers install every system and provide post-installation support. Start with a free site visit.
- 25+ in-house certified engineers
- Installation never subcontracted: SHRITECH's own team does every install
- Offices in Noida, Delhi, Mumbai, Bangalore, Hyderabad and Patna
- Post-installation support from SHRITECH
- Ask for scope and duration in writing with the quotation
- Equipment sourced through authorised channels
- Ask about annual maintenance at the free site visit
The engineers are in-house, and installation is never subcontracted
An AV installation is not a single product. It is a chain of displays, microphones, cameras, processors, control logic and cabling commissioned to behave as one system in one particular room. Who holds that knowledge afterwards decides how quickly a fault is understood. SHRITECH does not subcontract installation work.
What to settle before you sign any AV AMC
An annual maintenance contract is only as good as the document that defines it, so the useful work happens before signature rather than after it. The points worth pinning down in writing are which equipment is listed and which is excluded, how many preventive visits a year the price covers, what happens when a fault is reported between those visits, who carries the cost of consumables and spare parts, and whether failed equipment is repaired, replaced or quoted separately.
- Equipment listed under cover, and anything excluded
- Number of preventive visits included each year
- How a fault reported between visits is handled
- Responsibility for consumables and spare parts
Where unmaintained AV actually costs money
The cost of an unmaintained AV room is rarely the repair bill. It is the board meeting that starts late, the lecture theatre that falls back to a single handheld microphone, the public-facing kiosk sitting blank where visitors can see it. Dust loading degrades projection and LED output gradually enough that nobody notices until the image is unusable. Audio levels drift because people adjust them in a hurry and nobody sets them back.
Specifications we work to
From the SHRITECH catalogue. Final equipment is specified for your room. Book a free site visit and consultation, with no obligation.
| Specification | Detail |
|---|---|
| Commercial displays | 10 inch to 110 inch |
| Active LED | Indoor and outdoor, pixel pitch P1 to P10 |
| Interactive panels | 55 inch to 135 inch |
| Video conferencing cameras | EPTZ and PTZ, up to 30X optical zoom, AI features |
| Audio conferencing | All room sizes, wired and wireless, omnidirectional microphones |
| Professional audio | Microphones, speakers, DSP, amplifiers, mixers, controllers, switchers |
| Projectors | In the SHRITECH product range; no further specification published |
| Digital podium | In the SHRITECH product range; no further specification published |
Common questions
What does an AV AMC from SHRITECH include?
Can SHRITECH take on maintenance for a system another company installed?
Who carries out the work, SHRITECH or a subcontractor?
How is an AMC priced?
For SHRITECH to confirm — 15 items
- Whether SHRITECH offers AMCs as a named contractual product, and what it is called. The only confirmed fact is "post-installation support" in the positioning line, so this page stops short of describing a formal AMC product.
- The actual standard AMC scope: preventive visit frequency per year, exact inclusions and exclusions in the contract template, and how consumables, spares and equipment replacement are treated.
- Whether service visits under a maintenance contract are ever subcontracted. The confirmed fact covers installation only, so the draft's "no subcontracted service visits" claim has been removed throughout.
- Whether the engineers who commission a room are the ones who attend later service visits. The draft claimed this continuity in the H1, hero and two sections; it has been removed.
- Whether as-built or handover documentation is produced and retained for each installation. The draft relied on an "as-built record" that is not established anywhere in the facts.
- Whether SHRITECH accepts AMCs on systems installed by third parties, and any pre-conditions such as a chargeable health check or remedial work before cover starts.
- Response-time or attendance commitments, if any exist, so they can be stated accurately. Nothing on this page currently promises a response time, SLA or turnaround.
- Whether the Mumbai, Bangalore, Hyderabad and Patna branches are staffed by resident engineers or served by engineers travelling from Noida.
- Whether rooms in several cities can be held under a single agreement. The draft asserted this twice and both claims have been removed.
- Whether contract terms other than annual are offered, including multi-year cover or alignment to a financial year or warranty expiry. The draft's claim on this has been removed.
- AMC tier names, if more than one level is offered (for example comprehensive and non-comprehensive), plus the correct wording for each.
- Whether a remote or telephone helpdesk exists alongside site visits, and the hours it operates.
- The pricing basis, if there is a standard one, such as per room, per site or a percentage of project value.
- Authorised-partner brand names, once SHRITECH confirms them, so the equipment section can name brands instead of referring to them generically.
- Any named client willing to let SHRITECH cite an ongoing maintenance contract. That would strengthen this page considerably. No project detail has been used anywhere on it.
Start with a free site visit
Book a free site visit. SHRITECH's engineers will see what is installed and in what condition, and you can take the maintenance discussion from there. No charge, no obligation.